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ARIA SOHO
Simple Communications for SOHO
New technologies in telephony bring advancement in communications which in turn influence changes in business from large-sized enterprises to small ones. However, traditional imperatives in the SOHO telephony market stand fast asking for values like cost effectiveness, easy operation and maintenance at the forefront. ARIA SOHO is a latest offering, delivered on Ericsson-LG Enterprise’s digital technologies, to address the needs of communications in small and medium-sized enterprises and homes.

Features
• Simple and smart telephone system with Plug & Play functionality
• Affordable scale up to 48 extensions and empowering analog extensions
• Services to monitor and restrict outgoing traffic (as needed) in order for a manager to control communications costs
• Easy hands-on methods for maintenance and operation as PC-Admin software and Speed Editor for updating the user database

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ES-2000 Series
Simpler and Smarter Networking for SMB
The new Ericsson-LG Enterprise iPECS ES-2000/2000G is a family of Layer 2 advanced smart switches optimized for SMBs looking for reliable and cost effective layer 2 workgroup switches along with key switching features. These simple to install and easy to manage switches enable administrators to quickly and easily build the networks at an affordable cost. iPECS ES-2000 series comes in 4 models from Fast Ethernet to Gigabit Ethernet offering multiple choices to address various demands and network environments flexibly and affordably.

In addition, ES-2000 series delivers key layer 2 switching features, QoS, built-in security and Power over Ethernet (POE). The user-friendly intuitive GUI makes it easy to configure the ES-2000 to meet the customer needs. To reduce the complexity and often time-consuming configuration process, Ericsson-LG Enterprise offers an industry-unique solution, the Unified Device Manager (UDM). UDM enables network administrators to quickly and easily manage multiple iPECS switches across the network.

These new Ericsson-LG Enterprise switches also incorporate the latest technologies such as Green Ethernet and PoE plus. ES-2000 switches can connect to high power consuming devices like 802.11n APs and multimedia videophones by providing up to 30 watts to these devices while connecting to other low power devices.

Easy to Install
Auto-negotiation, Auto-MDI/MDIX, At-a-glance tri-colored status LED

Smart Management
Managing multiple iPECS switches from a single intuitive graphic user interface

Green Ethernet
Environment friendly design for power saving via link connection and cable length

VoIP and UC Friendly
Advanced L2/L3 QoS, Economical & Flexible POE via 802.3af & 802.3at

Secure Networking
Secured authentication and encryption, Port security and filtering

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ES-3000 Series
Simpler and Smarter Networking for SMB
The new Ericsson-LG Enterprise iPECS ES-3000/3000G is a family of fully managed Layer 2 switches that support enterprise-class Layer 2 switching features including advanced QoS, security and simplified and intuitive management features allowing network administrators to build high performing robust network affordably. The iPECS ES-3000 series comes in 8 models from Fast Ethernet to Gigabit Ethernet offering multiple choices to meet the demands of various high performance network environments. Administrators can extend the existing networks or newly build the reliable and high-performing networks using sophisticated features optimized for SMBs and supporting both aggregation and access-level solutions. 

To reduce the growing complexity and often time-consuming process, Ericsson-LG Enterprise offers an industry-unique solution called the UDM (Unified Device Manager). The UDM enables the network administrators to quickly and easily configure and manage multiple iPECS switches across the network contributing to reducing the installation and operation time, efforts and expenses for SMBs with limited resources and budgets.

These Ericsson-LG Enterprise new switches also incorporate the latest technologies such as Green Ethernet and draft standard POE+. ES-3000 switches can connect to high power consuming devices like 802.11n APs and multimedia videophones by providing up to 30 watts to these devices while connecting to other low power devices.

FEATURES
Easy to Install
Auto-negotiation, Auto-MDI/MDIX, At-a-glance tri-colored status LED

Smart Management
Managing multiple iPECS switches from a single intuitive graphic user interface

Green Ethernet
Environment friendly design for power saving via link connection and cable length

VoIP and UC Friendly
Advanced L2/L3 QoS, Economical & Flexible POE via 802.3af & 802.3at

Advanced Built-in Security
Advanced built-in security like 802.1x RADIUS authentication, filtering, ACL

Enterprise-class Layer 2 Switching with advanced features
STP/RSTP/MSTP, IGMP Snooping, VLAN, Link Aggregation, LLDP, Storm Control, Jumbo Frame

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ES-4500G Series
Layer 3 Stacking Switch, iPECS Ethernet Switch 4500G Series
The iPECS ES-4526G/ES-4550G offers stacking of up to 8 units of either 24 or 48 port switches providing up to 384 Gigabit and 16 10G ports. It provides 24 or 48 built-in copper Gigabit ports, including four (4) Combo SFP ports supporting either copper links or SFP transceivers for easy, flexible connection to fiber-based Gigabit media and a switching capacity of up to 186Gbps. The 2 10G module slots on the rear of the switch support 10G Ethernet uplink connections providing XFP, 10GBASE-T, SFP+ ports without impacting front panel performance. These provide high bandwidth connections to the core of a network or high capacity servers and are in addition to the 2 stacking connectors giving high capacity connections to the other units in the stack.

Ericsson-LG Enterprise provides a comprehensive software solution including hardware accelerated layer 3 routing combined with L2 and L4 features. Free technical support and design services are also provided to help customers design and implement customer centric solutions.

Easy to Install
The iPECS Ethernet Switches have plug and play capabilities such as Auto-negotiation of speed and duplex mode, Auto-MDI/MDIX, at-a-glance intuitive status LEDs right on top of the ports. Its intuitive web user interface makes the installation and administration much easier.

Layer 3
Routing capabilities are critical in the enterprise to offer maximum flexibility for rapidly changing network topologies and application demands. Supporting both Unicast and Multicast routing helps the deployment of flexible data, advanced video streaming and voice services from within a single switching infrastructure. These switches can be deployed as advanced edge networking hardware or as an aggregation switch to support larger numbers of basic edge devices.

Secure Networking
The iPECS ES-4500G Series Ethernet Switches support key security features like RADIUS authentication and authorization as well as multilayer filtering. All these management via web management sessions are secured with HTTPS encryption.

High Availability
Provides backup power in case of power failure. 802.1w RSTP enables a loop free network and redundant links to the core network. MSTP and LACP provide load sharing and fault tolerance for connections. VRRP prevents your system from failing by dynamically backing up multiple L3 switches for routing.

IPv6
IPv6 is becoming a mainstream solution being deployed in a wide range of networks to deliver future proofed connectivity for edge devices based on the latest standards. The iPECS ES-4500G family supports both Unicast and Multicast IPv6 routing helping to deliver an easy to deploy future proofed solution using a single networking infrastructure. It works in parallel with the existing IPv4 routing infrastructure enabling reducing the need to make radical changes to the network topology and providing a way for a gradual switch over to the new solution. In addition to the routing features, the iPECS ES-4500G family also supports IPv6 management offering a way to manage and monitor the switches using the latest networking standards.

Advanced Quality of Service (QoS)
Prioritization of the data on the network is essential in order to ensure that mission critical applications such as voice are delivered in a timely manner. The Switches are able to classify packets into one of eight different priority queues and serve each packet in the priority queues using WRR (Weighted Round Robin) or SPQ (Strict Priority Queuing) method.

FEATURES
• RIP/OSPF/PIM-DM
Flexible Layer 3 routing for advanced network architectures
• STP, RSTP, MSTP
Provides path redundancy while preventing undesirable loops in the network, thus improving network resiliency and availability
• IGMP Snooping v1/2/3
With IGMP Snooping enabled, eliminate unnecessary traffic and improve overall network performance
• Advanced Security
802.1x/Radius/TACACS+ Authentication & encryption, Advanced ACL, Guest VLAN, DHCP Snooping, Dynamic ARP Inspection, SSHv2, HTTPS
• Advanced QoS
Standard L2/L3 QoS Features + Priority marking, L2-L4 Policing (Metering), Time-Based ACL, CPU Interface Filtering
• Link aggregations
Group together any number of ports automatically using LACP, 8 members per group, 12 groups

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GDC-500H/480H
DECT
PECS GDC-500H/480H is a perfect business DECT phone for small and medium sized business delivering enhanced mobility with high quality voice and diverse functions.


Fully integrated business DECT solution
Ericsson-LG Enterprise has integrated business DECT solution with its industry leading SMB PBX solutions. The integration makes feature implementation easier and simpler, in a way that users can receive and send voice paging over the DECT handset even with no string attached. Not to mention the typical PBX features such as Call transfer, Call back, Hold, MWI, Call forward, Camp on, etc., seamless call connection is secured over the multiple cell coverage.

Cost effective multi cell solution
Utilizing years of R&D experience, Ericsson-LG Enterprise has developed the DECT solution architecture best affordable for SMB. PBX built in DECT interface gateway for multi cell interface, simultaneous multi channel handling base station and full featured system DECT terminal are configurable from 1 cell up to 32cells (Depend on system capacity ) without causing significant initial investment or any hidden cost.

Easier and simpler management
Managers only need to access a single admin user interface for adding and changing DECT related features just as they manage the system. This consistent management system helps reducing manager’s workload.

Flexible deployment scenario
Ericsson-LG Enterprise provides a choice of DECT deployment scenarios for a wide range of businesses. By employing IP DECT architecture, the business can expand the cell coverage without having a physical limitation. Simply plug an IP/DECT gateway to the network as well as the base stations, and the handset will bring integrated system DECT features right away. Now, the business can run seamless DECT solution over headquarters, branch office, and factory wherever they are located.


FEATURES

iPECS GDC-500H
  • Robust design for challenging environment
• Ruggedized housing
• Tempered window shield
• Glove friendly large key pad
  • User friendly interface
• Easy to use navigation key
• Context sensitive soft keys
• 2” 65K full color LCD with New GUI
• English, Italian, Russian, Spanish, Swedish, Turkish, German
  • Bluetooth 
• Support V2.1, headset profile
  • Transfer rate 
• Up to 300m outside, 25~40m in building
  • Etc.
• Speakerphone 
• 9 differential ring tones (external/internal)
• Vibrator & Ring melody
• Backlit LCD and keypad
• Standby 100hrs / Talking 10 hrs
• 2.5mm ear mike jack
• Snap in belt clip

iPECS GDC-480H
  • Robust design for challenging environment
• Ruggedized housing
• Tempered window shield
• Glove friendly large key pad
  • User friendly interface
• Easy to use navigation key
• Context sensitive soft keys
• 2” 65K full color LCD with New GUI
• English, Italian, Russian, Spanish, Swedish, Turkish, German
  • Transfer rate 
• Up to 300m outside, 25~40m in building
  • Etc.
• Speakerphone 
• 9 differential ring tones (external/internal)
• Vibrator & Ring melody
• Backlit LCD and keypad
• Standby 100hrs / Talking 10 hrs
• 2.5mm ear mike jack
• Snap in belt clip

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GDC-800H
IP DECT
Ericsson-LG Enterprise provides a new and cost effective business IP DECT solution with rich DECT features for both enterprises and small to medium-sized businesses.


Integrated SIP IP DECT solution
Business IP DECT solutions shouldn’t cost too much for not only small and medium sized but also enterprise business. Ericsson-LG Enterprise has developed the IP DECT solution architecture best affordable for SMB and enterprise. Ericsson-LG Enterprise has integrated business SIP IP DECT solution with its industry leading IP-PBX, that is, iPECS-CM and iPECS-LIK call platforms. So users can simply choose the scale of IP DECT solution only by attaching optimally designed IP DECT components.

Flexible and scalable network architecture
Base station GDC-800Bi network and multi cell architecture can easily be scaled to required size depending on the customers environment. The IP DECT system is easy to scale up and supports from 1 to 40 bases in the same network. Further, it is able to support up to 200 registered handsets, GDC-800H. Based on a PoE interface, each base station is easy to install without additional wires other than LAN cable. The system supports the IP DECT CAT-IQ repeater GDC-800R which supports up to 5 channels enabling up to 5 simultaneous call sessions. The GDC-800H provides rich DECT features allowing the business to run seamlessly from headquarters to branch office and factory, no matter how isolated the facilities are.

Easy and effective management
The GDC-800Bi Administration Interface is also known as GDC-800Bi Configuration. It is the main interface through which the system is configured and managed. The GDC-800Bi Configuration Interface is a built-in HTTP(s) web server service residing in each base station. This interface is user-friendly and easy to navigate even to a first time user. Managers only need to access GDC-800Bi Configuration to make addit ions and changes to IP DECT System related handsets including network configuration, firmware updates, security, multi cell and more. Furthermore, remote management is easy and effective as the system supports SUOTA(Software Update Over The Air).

Security and Certificate
The security section is used for loading trusted certificates and selecting if only trusted certificates are used. Furthermore, web password and use of secure web server (via HTTPS) can be configured. The security web is divided into three sections: certificates importing and activation, password admin, secure web server handling. To set up secure firmware updates and configuration file download, select HTTPs for the management transfer protocol. SIP and RTP security is server dependent and in order to configure, user must use the web option servers.


FEATURES

• Call features Codec Negotiation
• Codec Switching
• Missed call notification
• Voice message waiting notification
• Date and Time synchronization
• Parallel calls
• Common parallel call procedures
• Call transfer unannounced
• Call transfer announced
• Conference
• Call Waiting
• Outgoing call
• Call Toggle
• Incoming call
• Call identification
• Calling Name Identification Presentation(CNIP)
• Calling Line Identification Presentation(CLIP)
• Call Hold
• List of registered handsets


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IP8800 Series
Ericsson-LG Enterprise iPECS IP Phone 8800 Series improves the quality over cost equation, driving personal productivity, improving customer service and increasing revenue opportunities for your business. Our IP phones make moving easier as companies expand and users need to change offices. Just connect the phone to the LAN, its automated provisioning routines take over, you are now set to place a call. Moves, adds and changes are no longer an obstacle.

 


FEATURES
• Automated provisioning configuration
• Programmable flexible keys: Up to 4/8/12/24/10 (IP8802/IP8815/IP8820/IP8830/IP8840 Models respectively)
• Line appearances: UP TO 8/12/24/10 (IP8815/IP8820/IP8830/IP8840 Models respectively)
• Encrypted configuration files
• Password controlled Web-Based configuration
• Enhanced voice quality using wideband codec
• Line LED's indicating call status
• Available side car to expand flexible buttons
• LCD key labeling ( IP8840 )
• WI-FI / Bluetooth support
• Supports multiple protocols(SIP or MGCP )
• Personalized ring tones
• Improved upscale design for an easy to use experience and navigation guiding you through the enhanced features

IP Phone 8802
Cost effective, optimized functionality for entry level usage such as in the office and retail stores

IP Phone 8815
Simple functionality for entry level usage such as in the office and lobby
 
IP Phone 8820
Standard IP phone provides the perfect combination of features and performance for most office workers
 
IP Phone 8830
Mid range choice to address the needs of managers or answering positions
 
IP Phone 8840 & 8850V
Strategic information & communications terminal with high end functionality designed to boost the productivity of Knowledge workers and other critical employees as well as administrative personnel

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IP8800E Series
iPECS IP8800E Series are user friendly and easy-to-use standard SIP phones that enrich your communications experience. iPECS IP8800E Series are designed to best fit users’ business needs and Ericsson-LG Enterprise offers the broadest array of terminals from a basic entry level that lets you enjoy the benefits of IP telephony in its simplest form to the highly sophisticated needs of executives and global communicators. Ericsson-LG Enterprise SIP phones are cost effective, simple to install and easy to use with future proof technology.


IP8850E
[Color screen IP Phone]
• 4.3” Wide Color Graphic screen
• 5 Programmable feature keys
• USB interface [USB 2.0]
• LLDP-MED / 802.1x/EAP-MD5
• VLAN, Open VPN support
• Gigabit support

IP8840E
[IP phone for executives]
• Informative large 9 Line backlit LCD
• Standard SIP protocol  
• User programmable 10 feature keys with LCD labeling
• Open VPN support
• Gigabit support
• LLDP-MED, 802.1x Security support 

IP8830E
[IP phone for professional call handling positions]
• 4 Line backlit LCD
• Standard SIP protocol   
• User programmable 24 feature keys with triple color LED
• Open VPN support
• Gigabit support
• LLDP-MED, 802.1x Security support

IP8820E
[Standard IP phone]
• 3 Line backlit LCD
• Standard SIP protocol  
• User programmable 12 feature keys
• Open support
• Gigabit support
• LLDP-MED, 802.1x Security support

IP8815E
[Basic IP phone]
• 5 Line LCD, Grey scale graphics
• Standard SIP protocol
• User programmable 8 feature keys with triple color LED
• LLDP-MED, 802.1x Security support

FEATURES
• Anonymous call blocking
• Auto answer
• Bridged Line Appearance (BLA)
• Call forward
• Call hold
• Call hold ring back
• Call Park
• Call Pick-up
• Call refusal
• Call transfer
• Call waiting
• Caller Id blocking
• Caller Id display
• Click-to-call
• Distinctive ring tones
• Do Not Disturb (DND)
• DSS/BLF Coverage
• Hands-free dialing
• Hotline/Warm-Line (Direct Call)
• Last call return
• Last number redial
• Message wait with indicator lamp and tone
• Multiple line appearance (MLA)
• One-button Call Transfer
• 3-Way conference, centralized or local

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iPECS Attendant
More Calls, Better Service
iPECS Attendant is the IP attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS Platforms that integrated with iPECS Attendant, the supported features are various.

Features
Embedded softphone functions
• Operating without the need for an external phone
• High quality voice communications using PC

Easy to use interface
• Optional station field display mode: icon or list type
• Intuitive display icons: Monitoring window, Queue window and tool bar
• Busy Lamp Field (BLF) and status information display
• Local language selection
• Shortcut keys for frequently used functions
• Pre-selected and customized station status message setting
• Station setting modification: station name, COS, Temporary COS, attendant cancel, music selection
• Attendant status change: Day / Night / On demand / Weekend / Auto ring / Forward

Simple directory/database management
• Local phone book import and export
• Database and system component back up to the local hard disk drive
• Multiple local database interface
• Phone book management: register / edit / delete, 17 database fields, dynamic search / sort / filter
• Various options for conducting queries

More productivity enhancements
• Internal Text messages can be sent and received
• Wake-up call management: Multiple wake-up, Group set, Optional set
• Multiple attendants
• Trunk monitoring
• Making outbound call: keypad dialing, click to call from the phone book, station icon, log view
• Superb statistical reporting of all calls

Hospitality features
• Check in / out, wake up call, room status, room cut off, etc.
• iPECS Attendant Hotel for basic PMS functionality with iPECS UCP / MG
- Check-out billing service, Custom billing format
- System Information update in real-time (PMS DB sync)
- DND service, message service
- Room class (COS) setting, Room change

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iPECS CCS
Smart All-in-one, Smart Customer Service
iPECS Contact Center Suite is a multi-channel Contact Center solutions package for SMB. Its multiple channels in comprehensive all-in-one solution provide seamless connections for your smart customer services.



Ericsson-LG Enterprise branded IP Contact Center Solution
As the Ericsson-LG Enterprise contact center solution, the iPECS CCS has seamless and tighter integration with iPECS-LIK and iPECS-CM. In addition, with valuable packaging with other Ericsson-LG Enterprise applications, your contact center agents and staff are able to fully utilize the benefits of Unified Communications, mobility or other performance enhancement applications.

Single, All-in-one Platform
• Managing telephone, E-mails, faxes, SMS, web call back, call-back in queue, Web chat, Social Networking
• Different rules for each media or channel
• Virtual server support for multi-functional servers
• Agent use the same iPECS CCS DESK agent for multi-media call handling

Cost Control
• Modular architecture for flexible, scalable and cost effective configuration based on the requirement 
• Cost effective bundles for initial installation 
• Easy addition of modularized functions in options
• Lower TCO
› No need additional server for cards
› Use HMP(Host Media Processing), no dialogic card
• Less maintenance with no hardware and less servers
• Prompt respond and real time business rule change with easy self creating Call Flow Design tool 
• Easy and intuitive tools reduce training cost
• Self service automation reduces bottom line cost

Simple and easy to use
• CFD(Call Flow Design) for business process set up provides pre-defined best practice Call Flow Sample, simple drag and drop tool, and real time changes without needing to learn complex administration or script.
• Easy project management for customers & partners allows company to develop its own templates, and faster implement and reduce chance of error.
• Drag & drop call control
• Flexible and intuitive Dash board and reports
• Messenger type of CCS Desk agent