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User Applications

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Optimize Your Business Communications, iPECS UCS
iPECS UCS is a unified communications application that enables users to boost their productivity from anywhere with any devices. Recently distributed work environments have posed significant challenges for employees, and making it harder to stay connected. Effective and efficient communications are critical for all businesses to better serve their customers, stay competitive in the market and to expand their global presence. iPECS UCS streamlines communications and enhances productivity with unifying presence, instant messaging, voice, video, audio/video conference, sharing features and so on. All collaboration tools are provided to ensure secure delivery of messages to a variety of devices including desktop, tablet and smart phone. The flexible deployment model allows users to communicate and collaborate more effectively as long as they stay connected on the Internet, creating an ubiquitous working environment.

<Features and Benefits>
Integrated Presence
• Instant decision on reachability by status color
• Save time and cost through real-time communications with people who are available for collaboration
• Integrated DND setting is available for both iPECS UCS client and desk phone at the same time

Single & Multi Log-in by user license
• Single log-in : Available log-in on to one client at a time (Basic/Advanced user license)
• Multi log-in : Available log-in on to multiple client at the same time with single ID/PW (Power user license)

Instant Messaging, SMS and Note
• Various chatting mode(1:1, 1:N, Ad-hoc)
• Inviting others by drag and drop
• IM continuity among clients
• Packet encryption by AES
• Send and receive text message to other internal iPECS system or external SMS users
• Leave a note for offline iPECS UCS user

Audio Call
• Call popup : Display caller’s information based on CID
• MS Outlook popup : Display caller’s contact information in MS Outlook based on CID
• Call memo : Noting important information during a call
• Call recording : Easy on-demand call recording in local storage

Click to Call
• Easy dialing in web and windows application
1. Capturing numbers by mouse dragging
2. Call in the Quick Call Control Bar or the Call Assistance

Call Control
• Call control on iPECS UCS desktop client for the desk phone calls
• Most call control function can be executed by one click or drag and drop(Answer/Drop/Deny/Transfer/Hold/Park)
• Flexible button sync between desk phone and UCS client

Visual Voice Mail
• Automatic synchronization with system voice mail board
• Non serial access to a message

Audio Conference
• Easy conference building by graphical user interface and drag and drop
• Conference control features : Invite, Remove, Mute, Changing Master, Record

MS Outlook Synchronization
• Synchronization with MS Outlook contact and schedule
• Contacts registered to MS Outlook are synchronized to iPECS UCS users’ private directory
• If private option is activated, the schedule is not opened to the shared users from the iPECS UCS
• Easy dialing phone number on MS Outlook contact

MS Exchange Server Integration
• MS Outlook schedule synchronization with or without iPECS UCS login
• Option 1 : Integration with local MS Outlook client
• Option 2 : Synchronization between MS Exchange server and iPECS UCS server

Organization Chart
• Hierarchy tree view in organization table
• Member’s presence status
• Diverse view modes of organization chart
• Member view table customization
• Member sort by IM, phone status and so on
• Immediate organization refresh manually
• Periodic organization update by time setting
• Automatic update of Non UCS users’ phone numbers(Extensions)
• Searching user by text

Video Conference
• Build face to face conference at anytime, anywhere
• Maximum 9 party, 8 group video conference
• Video resolution : QCIF, CIF, VGA, 4CIF(704 x 480/576)
• Ad-hoc/Meet-me conference and e-mail notification
• Application sharing during conference
• Remote monitoring, still shot
• Presentation mode(1:32)

• More effective and productive work with others
• File sharing
• Program sharing
- Application : Sharing documents, spreadsheets, presentations and drawing in real time
- Desktop : Sharing desktop screen
• Web push : Sharing web page address
• Whiteboard : Sharing drawings and free-form text

Supporting Multiple Call Server
• Integrated UC management for multiple call servers
• Register more than 2 call servers to one iPECS UCS server
• Share user’s presence registered at different call server

Client Virtualization
• iPECS UCS Server : Runs on VMWare, Citrix and MS Hyper-V
• iPECS UCS Windows Client : Runs on VMWare, Citrix and MS Remote Desktop Service

Active Directory based Single Sign On
• Login to iPECS UCS without inputting ID and Password
• Improves customer satisfaction by quick and simple login process
• Use the same as the account of Active Directory

CRM Integration
• Support integration with wide range of CRMs(MS Dynamics CRM,, LDAP, etc.)
• Dialing(Click call) straight from your CRM, accounts package, website or any desktop application
• Show name of caller in preview window and CRM screen pop-up
• Simultaneous search of multiple address books
• Support URL based CRM
* iPECS UCS features are dependent upon server types (Standard/Premium) and user base license (Basic/Advanced/Power).




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Where To Buy


Australia Aria Technologies Australia website +61 3 9213 9777 895 Wellington Road, ROWVILLE, VIC 3178 , Australia
Belarus Severen Zapad website +375 17 2002021 bld.21, 18, Klary Tsetkin st., Minsk, Belorussia
Brazil WECOM website +55 51 3079 5020 Avenida Carlos Gomes 466 conjunto 401, Bairro Boa Vista - CEP 90480-000, Porto Alegre, RS, Brazil
Canada Nine-one-one Communication Supply (Nine-one-one) website 1-800-665-9911 7004F-5th Street SE Calgary, AB T2H 2G3 Canada
Chile Rabco website +56 2 251 1000 Avda. El Parron #533, La Cisterna Santiago - CHILE
China Ericsson Inspur Communication Technology website +86 10 8476 9000 No.5 Lize East Street, Chaoyang District, Beijing, 100102, P.R. China
Croatia Centrus TIM d.o.o website +385 1 222 0001 18, Jasenik str. 10000 Zagreb, Croatia
Cyprus Galatariotis Technical website +357 22 69 0000 15 Andrea Papacosta Street, 1037, Nicosia CYPRUS, P.O.Box 21547, 1510 Nicosia Cyprus
Denmark Connection Tele-Punkt A/S website 45 70106600 Roskildevej 333, 2610 Rødovre, Denmark
Dominican Republic Conian Technology website +1 (809) 740-8080 Calle Cesar Canó #146, El Millón, Santo Domingo, Dominican Republic
Dominican Republic Mesocom, SRL website +1 829 344 5244 Torre Piantini, Piso 11, Suite 1101 Gustavo Mejia Ricart esq. Av. Abraham Lincoln, Piantini Santo Domingo, Republica Dominicana
France LOGICOM website Z.I. PARIS NORD II, 74 RUE DE LA BELLE ETOILE, B.P. 58338 - 959
Germany Konstrukteins AG website +49 6747 950077 15 Trinkbornstr.18, 56281 Dörth, Germany
Greece Blue Technologies IKE website +302109901090 Pyrronos 69-71 16341 Ilioupoli Greece
Indonesia PT Safir Elektronik Indonesia (SEI Solution) website +62 21 5366 3535 Ruko Graha Kencana blok. CO, Jl. Raya Pejuangan no.88, Jakarta Barat 11530, Indonesia
Ireland Goldstar Telecom website +353 (21) 4300737 Unit 3 Kilnap Business & Technology Park, Old Mallow Road, Cork, Ireland
Israel BEZEQ International website +972-765614800 40 Shaham st Petach Tikva 49170 Israel
Italy Promelit Communication System (PCS) website +39 02 86884329 VIA MODIGLIANI 20, 20092 CINISELLO BALSAMO, Milan
Jordan Tawasol website +962 6 565 2112 Jude Center 66 Nasser Bin Jameel St Shmeisani, Amman, Jordan
Kazakhstan Partner Universal website +7 7272 444 900 Of. 307, block 3, 212A, Raymbek ave., Almaty, Kazakhstan, 050034 Of. 307, block 3, 212A, Raymbek ave., Almaty, Kazakhstan, 050034
Lebanon Tetracom website +961-1-582111 460 Corniche du Fleuve, P.O.Box: 16-6666 Achrafieh, Beirut 1100-2140, Lebanon
Malaysia SBS Channels website +60 3 7494 9891 Unit 706 Block A, Pusat Dagangan Phileo Damansara 2, No.15, Jalan 16/11 , Section 16, 46350 Petaling Jaya, Selangor
Morocco Sigmatel website +212 5 22 97 47 49 Lot. Lina, N˚ 281 Rue N˚ 5 - Sidi Maarouf I, Casablanca, Morocco
New Zealand Atlas Gentech (NZ) Ltd website +64 09 574 2700 76 Carbine Road, Mt Wellington, Auckland, New Zealand 1060
Poland Intelligent Technologies S.A. (ITSA) website 48223933030 Al. Jerozolimskie 98 00-807 Warsaw Poland
Portugal VNP – Redes de Comunicação, Unipessoal, Lda website +351 215 975 138 Praceta António Feliciano de Castilho, nº 12 2745-070 Queluz, Portugal
Romania Electromagnetica (EMGS) website +40 21 423 23 05 266-268 Calea Rahovei Sector 5, Bucharest, Romania
Russia ARTCOM COMPANY website + 7 495 795 07 58 bld.17,7 Semenovskaya square , Moscow, 105318
Saudi Arabia Saudi Ericsson Communications (SES) website +966 (11) 29 29 680 P.O. Box 9903, Riyadh 11423 Sitteen, Malaz
Singapore SR SUPPLY PTE LTD website 65 31514616 625 ALJUNIED ROAD ALJUNIED INDUSTRIAL COMPLEX #06-04A Singapore 389836
South Africa Aria Technologies Africa website +27 11 203 0360 Block D, 331 Roan Crescent, Corporate Park North, Midrand, Guateng, South Africa 1685
Spain Capri Telecom S.L. website +34.91.778.90.52 C/ Luces de Bohemia, 3 28018 MADRID, Spain
Sweden Licencia Telecom AB website +46 8 4707400 Hammarbacken 4A 191 49 SOLLENTUNA SWEDEN
Thailand LN Srithai Comm (LNSC) website +66 2 652 2541 6th Floor Maneeya Center Bldg. (Zone B) 518/5 Ploenchit Road, Lumpini, Patumwan, Bangkok 10330 Thailand
Tunisia One Tech Business Solution (OTBS) website +216 70 10 24 60 16, rue des Entrepreneurs Z.I.Charguia II - BP300- 1002 Tunis Belvedere TUNISIE
Ukraine Ortemir website (+380 44) 277 86 86 4 floor, 50, Gaidara str., Kiev, Ukraine
United Kingdom Pragma Distribution Limited. website +44-1903 927142 Unit E2, The Rock Business Park, The Hollow Washington, West Sussex, RH20 3GR,United Kingdom
USA Computer Telephony Distributing (CTD) website 1-864-527-9600 1200 Woodruff Road, F-9 Greenville, SC 29607
USA Presence Management website 1-614-652-6500 4393-E Tuller Rd. Dublin, Ohio 43017
USA Vertical Communications website +1-408-404-1600 3900 Freedom Circle, Suite 110, Santa Clara, CA 95054
Vietnam VKX website +84-91-320-9672 139 NgocHoi, HoangMai ThanhTri The Socailist Republic of Vietnam