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[UK] Richmond Car

Created Date 14.01.15 | Modified Date 16.01.29 | IP | View 2036

Richmond Cars, based in the UK, the largest Hyundai dealer in Europe with a huge growth in last 4 years, has chosen iPECS solutions as its business communications solutions. 

As expanding its business site further, Richmond Cars decided to upgrade its system to iPECS-LIK and include iPECS mobility and call center solutions to support the new business challenges they face. Rolling out iPECS-LIK system with iPECS CCS, IPCR and Communicator, they adopted IP Network, voice recording, wall boards for inbound queues, SIP trunks, remote IP phones for their customer and internal communications and showrooms operations. 

By utilizing iPECS advanced technology, Richmond Cars is able to better support their customers and recognize the need to deliver costs savings and reduce TCO by deploying IP technology throughout their business. 

Richmond Cars and Hyundai, renowned for excellent service and being highly competitive, are very committed to Ericsson-LG Enterprise technology and see the benefits of continuing to grow by deploying iPECS solutions throughout their business.

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