Richmond Cars, based in
the UK, the largest Hyundai dealer in Europe with a huge growth in last 4
years, has chosen iPECS solutions as its business communications solutions.
As expanding its business site further, Richmond Cars decided to upgrade its
system to iPECS-LIK and include iPECS mobility and call center solutions to
support the new business challenges they face. Rolling out iPECS-LIK system
with iPECS CCS, IPCR and Communicator, they adopted IP Network, voice
recording, wall boards for inbound queues, SIP trunks, remote IP phones for
their customer and internal communications and showrooms operations.
By utilizing iPECS advanced technology, Richmond Cars is able to better support
their customers and recognize the need to deliver costs savings and reduce TCO
by deploying IP technology throughout their business.
Richmond Cars and Hyundai, renowned for excellent service and being highly
competitive, are very committed to Ericsson-LG Enterprise technology and see
the benefits of continuing to grow by deploying iPECS solutions throughout
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