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Hospitality

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Hospitality

Ericsson-LG Enterprise offers IP based hospitality solutions addressing the communication needs of hotels, motels, nursing homes, resorts and similar hospitality industry business. Such business can achieve improved guest experience, increased staff productivity, reduced costs and drive new revenue streams through Ericsson-LG Enterprise Hotel solutions incorporating iPECS call control platforms, PC-based Attendant, various IP Phones, Unified Communications and mobility.

At the core of an iPECS hospitality solution is the iPECS Call Platforms, iPECS-LIK, iPECS-MG and iPECS-CM. They are highly flexible and can legerage traditional SLT phones while combining new IP and soft phones for advanced featre access. As new services to reduce cost and improve productivity are deeded, they integrated easily into the iPECS platforms IP based applications environment.

To provide cost effective IP hotel solution, iPECS offers built-in hotel software for basic hotel service, customer care and embedded web management and also presence based workforce productivity improvement with iPECS UCS. In addition, iPECS call control platforms are able to integrate with Property Management System(PMS) software to further improve the efficiency of the hospitality business. iPECS call platforms are certified with world leading PMS software Micros Fidelio PMS, and especially with iPECS-LIK, iPECS Attendant Hotel version enables to provide PMS functionalities for the customers who seek for the cost effective and efficient hotel solution.

PEC-LIK, With Ericsson-LG Enterprise hotel solutions, you will enhance hospitality service and staff productivity.


Feature Products

- UC Platforms

  • iPECS eMG80

    iPECS eMG80 adopts VoIP technologies running in optimized IP/TDM hybrid switching platform. The ability to communicate seamlessly over IP networks delivers advantages over existing hybrid technologies permitting SMBs ...

  • iPECS eMG800

    iPECS eMG800 is Ericsson-LG Enterprise’s response for SME challenges and needs. The result is an optimized SME solution built from the common challenges of SMEs in mind such as: Growth, Flexible IP converged...

  • iPECS UCP

    iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SMB and Enterprise communications needs. As ground breaking innovative platform, iPECS UCP provides out of box UC and ...

  • iPECS-CM

    iPECS-CM is the next generation IP-PBX that provides, in addition to IP telephony, various flexible high quality multimedia services, and mobility designed for medium and large sized enterprises. iPEC...

- Applications

  • iPECS Attendant

    iPECS Attendant is the IP attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS Platforms that integrated with iPECS Attendant, the supported features are various...

  • iPECS IPCR

    iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers...

  • iPECS UCS

    iPECS Unified Communications Solution(UCS) is a powerful multimedia collaboration and productivity enhancing tool designed for the small to large enterprises. Its single server architecture helps SMB’s start experiencing the next generation communications solution without investing in enterprise...